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Gastronomiecoach Andreas Möbius

Ich bin Trainer, Coach, Dozent, Motivator, Antreiber im positiven Sinne, Potentialentwickler- und Umsetzer. Ich bin hier, um mein gesamtes spezielles Wissen weiter zu geben, mit Humor, Freude, Ehrlichkeit und großer Motivation. Meine innere Stimme treibt mich immer wieder an mit gleichbleibender Qualität andere Menschen zu schulen, zu trainieren und zu coachen. Ein Training bei mir ist immer kurzweilig, überraschend, informierend, lehrreich und wird nie langweilig. Harte Arbeit, Ehrlichkeit, das Aussprechen unangenehmer Wahrheiten, Humor und Zielstrebigkeit sind für mich eine absolute Selbstverständlichkeit.

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Ja das gute alte Beschwerdemanagement, eine professionelle Vorgehensweise bei Gästereklamationen ist entscheidend, um Kunden zufriedenzustellen. Die sind ja eh schon gereizt und auf 180 und es dient dazu, auch die Probleme dieser Gäste zu lösen und die Reputation des Unternehmens zu wahren...

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Professionelle Vorgehensweise bei Gästereklamationen

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